Renting a home can be stressful, we simplify this. Working with only the best Landlords to provide you with a home that’s warm, well maintained, safe and suitable to your needs. You will always be treated fairly and with respect. Maintenance issues will always be handled quickly and professionally with minimal disruption to you.
We’ve partnered with Goodlord to make life simpler
We’ve recently partnered with Goodlord, the award-winning online lettings platform, to improve the rental process for our tenants.
Goodlord speeds up the entire process with their helpful, easy-to-use online platform with a streamlined application process that includes e-signing and e-payments that can be completed from anywhere in the world. They will notify all parties when they need to take action and even send all of the necessary documentation so that it can be completed quickly and easily.
Goodlord will also automatically deal with the local council and water companies and manage the gas and electricity suppliers for us.
This allows tenants to move in with peace of mind that this has been handled professionally and without any extra input. Tenants are also completely free to change their supplier if they wish once they move in and there is no penalty to you if this happens. Please also feel free to ask us any questions you may have about this.
We are looking forward to helping our tenants experience an even easier rental process now that we have partnered with Goodlord, providing you with easy online signings, payments and automatic utility management.
If the home you are renting requires maintenance, please use the button below to report it so we may rectify it as quickly as possible for you.
HOW MUCH IS IT GOING TO COST?
Nothing! We do not charge you a fee for any aspect of your tenancy, which includes your application and referencing. The only monies required from you prior to moving in are the first month’s rent and the deposit, which is always equal to the monthly rent.
I AM RECEIVING HOUSING BENEFIT; CAN YOU HELP ME?
Possibly. If you receive help with your rent, in most cases you will need a financial guarantor. You will both have to pass our referencing criteria but if you are able to do so, then, yes, we can help.
I’VE GOT A PET, CAN HE/SHE MOVE IN TOO?
As long as the property is suitable for a pet, and the landlord does not have any issue with it, then as an Agency, we are happy to consider your request.
WHAT HAPPENS ON THE DAY I MOVE IN?
Prior to you moving in, the property will have been checked and cleaned to ensure it is ready for you. On the day your tenancy begins we will meet you at the house and provide you with all the paperwork you need, the correct number of keys, an explanation of how things work and 2 copies of the inventory. We will also contact the Utility suppliers for you and give them accurate meter readings.
WHAT HAPPENS TO MY DEPOSIT?
Your deposit is retained by Anglo American but is held in a bonded account in accordance with the Client Money Protection legislation and registered with The Tenancy Deposit Scheme. You will be given a certificate which shows how and where it is held with its own unique reference number.
HOW LONG CAN I STAY?
Although the maximum length of an Assured Shorthold Tenancy we can issue is 12 months, all our properties are available for the longer term. Occasionally a landlord’s circumstances will change, we cannot influence that, but most of our tenancies last for several years.
CAN I REDECORATE?
Whilst the property does not belong to you, we would like to think you regard it as your home. If you would like to change things around a bit, or put up some pictures, please ask. We are happy to consider it and can usually agree to most sensible requests
WHAT HAPPENS IF I HAVE A PROBLEM?
Call us! We provide you with a contact number which is available 24/7, 365 days a year and we have a fully insured maintenance team ready to deal with any emergency, whether big or small.
WILL I GET MY DEPOSIT BACK?
Your deposit cannot be used for anything other than unreasonable wear and tear or unpaid rent, and only then at the end of your tenancy. Prior to the day you leave, we will have advised of anything you need to do to enable us to return your deposit. On the day you leave we will meet you at the house and provided everything is in order and the rent is not in arrears, your deposit will be returned to you, by cheque, the following day.
I have worked with many different letting agents over the years but I have found Anglo one of the most professional and helpful that I have worked with. All the team that I have engaged with in the office have been very good and Alex has been exceptional in...
Ive been a tenant of anglo american now for 2yrs or more and they have always been helpful when i have rang them about something and done the best they can for me and are always happy during visits to my property. I enjoy being one of anglo ameicans...
Amazing letting agents. Always very helpful and gets jobs done straight away